Fast inquiry response
Reply to new inquiries quickly and keep prospects warm until your team steps in.
Automations
We create practical automations for service businesses such as fast inquiry follow-up, sending review requests after jobs are complete, and building custom workflows that help reduce manual work over time.
The Problem
Office staff can only juggle so many calls, schedules, updates, and follow-ups at once. Automation helps them handle more with less manual effort, without pulling focus from the customer.
Office staff get pulled between calls, scheduling, customer updates, and admin tasks.
New inquiries can wait when the desk is busy or after hours.
Completed jobs can miss review requests when the queue backs up.
Internal handoffs take extra clicks, notes, and follow-through.
What's Included
Reply to new inquiries quickly and keep prospects warm until your team steps in.
When a job is marked complete, customers can get a timely review request automatically.
Route replies, create tasks, and nudge the right person at the right time.
Add an inbound voice AI agent for customer details, job status questions, qualification, and routing.
Have a repetitive process in mind? Ask us and we will scope the simplest reliable version.
How It Works
The Cradle Platform needs clean stages, fields, and customer status first. Platform Integration handles that, it gives every automation a reliable trigger.
We choose the first actions to automate, usually inquiry follow-up, review requests, reminders, or handoffs.
We connect Cradle Platform triggers to the rest of your system, test the flow, and make sure your team sees what happened.
Once the basics work, bring us the next process you want automated and we will scope the simplest reliable version.
Outcomes
Routine actions
when the Cradle Platform has reliable triggers
Manual admin
for follow-up, reviews, and reminders
Office capacity
without adding another hire
Free Strategy Session
In one 20-minute session, we'll map your biggest bottlenecks, show what to build first, and outline the fastest path to better-fit bookings.
Free strategy session
Tailored to your business
We'll be in touch soon
No pressure pitch · No prep required